At Hancock Chimney Service, we believe in educating our customers – YOU! This makes it easier for you to make a decision that affects your health, safety, and the value of your home.
There are many options in choosing your chimney contractor, and this decision is made complex by an incredible amount of misinformation and “cheap” contractors found online. We hope these resources will help homeowners make the right decision. If there are any unanswered questions – please don’t hesitate to call us- we are here to help!

Chimney 101
Typically built of brick, masonry chimneys include a firebox, where the wood is burned, and a flue, an air shaft inside the chimney. The top of the chimney usually features a crown to deter animals and prevent water from entering the home. All chimneys are equipped with a damper, which is a moving metal plate that opens to release smoke and carbon monoxide and closes to control the temperature inside the home when the fireplace is not in use. Flue liners improve the performance and safety of the chimney by preventing the overheating of the chimney and preventing corrosion. Finally, a chimney cap, a minor and inexpensive product, can save thousands of dollars in repairs, and possibly prevent a fire. Chimney caps keep the animals out of the chimney, prevent moisture from entering the home, and keep burning embers from landing on the roof, causing damage, and even a complete destruction of the home.
Homeowner FAQs
Why sweep your chimney?
What is creosote?
Carbon Monoxide Poisoning
Smoke Damage
Best time to sweep your chimney
Fireplace Maintenance

Exterior

Stains & Leaks

Chimney Cap

Check your Fireplace
Why should you hire Hancock Chimney Service?
How long have we been in business?
We have proudly served West Michigan since 1980, and have built a reputation for our quality, integrity, and reliability. Our experienced, certified technicians have achieved a professional level of knowledge of codes, standards and practices.
Are we insured?
We are carry both Worker’s Compensation and liability insurance.
Are we licensed?
We carry both a mechanical contractor and residential builders license. A mechanical license is required to install chimney liners.
Are we accredited by the Better Business Bureau?
We have been accredited by the Better Business Bureau since 2001, and are proud to receive an A+ Rating.
Do we have current online reviews & testimonials?
Our current Google rating is 4.7/5. We take great pride in providing our customers with great service, personal attention, and skilled craftsmanship. We work hard to deliver an amazing experience.
Both good and bad reviews help provide us feedback from our customers, which then allows us to better serve our
Michigan State Mechanical License # 71-06504 ◊ Residential Builders License #2102216207