Hancock Chimney Service

Hancock Chimney ServiceHancock Chimney ServiceHancock Chimney Service
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  • Chimney Sweeping
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Hancock Chimney Service

Hancock Chimney ServiceHancock Chimney ServiceHancock Chimney Service
Home
About Us
Services
  • Chimney Inspections
  • Chimney Sweeping
  • Chimney Repair
  • Animal Removal
  • Dryer Vent Sweep
  • Installations
  • Gas Fireplace Repair
Products
  • Wood
  • Gas
Gallery
Contact us
Service Area
More
  • Home
  • About Us
  • Services
    • Chimney Inspections
    • Chimney Sweeping
    • Chimney Repair
    • Animal Removal
    • Dryer Vent Sweep
    • Installations
    • Gas Fireplace Repair
  • Products
    • Wood
    • Gas
  • Gallery
  • Contact us
  • Service Area
  • Home
  • About Us
  • Services
    • Chimney Inspections
    • Chimney Sweeping
    • Chimney Repair
    • Animal Removal
    • Dryer Vent Sweep
    • Installations
    • Gas Fireplace Repair
  • Products
    • Wood
    • Gas
  • Gallery
  • Contact us
  • Service Area

CHIMNEY SWEEPING

Chimney Sweep before and after of creosote removal inside a smoke chamber

The Chimney and Fireplace Cleaning Process

  1. No mess — we start the chimney sweeping process by covering our work area with tarps and runners.  This keeps dirt and soot off your carpet and out of your home. 
  2.  We sweep from the fireplace up to the top of your chimney with wire brushes and a high powered Hepa filtered vacuum. 
  3.  We clean, inspect, and calibrate the damper. 
  4.  We inspect the chimney for any damage to the mortar, bricks, crown and flashing if we can safely access the top of the chimney. 
  5.  We provide a digital report with camera scan inspection details available. 

Frequently Asked Questions

Please reach us at admin@hancockchimney.com if you cannot find an answer to your question.

 A standard sweep and inspection typically takes 45 minutes to an hour to complete. If we are inspecting and sweeping two or more fireplace systems, then our technicians will be at your home for approximately 1 ½ to 2 hours performing the service. 


 Our technicians lay down tarps and runners from the entrance of your home and to the fireplace opening. Due to this, we ask that there is a clear path for them to do so. Any furniture near the fireplace opening should also be repositioned about five feet away from the firebox and anything that is fragile or a family heirloom should be taken off of the mantel or wall above the fireplace as a precaution. 


While some chimney sweeps may sweep from the outside of your home, in order to better protect your home and personal items from getting damaged, we prefer to sweep and perform our camera scan inspections from the inside of the home. This way our technicians can take all the necessary precautions, i.e. lay down tarps and runners, tarp off the firebox area, set up specialized vacuum equipment, etc., to ensure your home is protected. 


The answer depends on your comfort level. We do prefer to have an adult at the home (18 years or older) in order to perform an inspection and/or sweep, as we do require entry into the home to perform either service. Being home also allows us to explain all of our findings and answer any and all questions that you have concerning the service. It is also beneficial to watch the camera scan inspection as it is being performed because our technicians can educate you about your chimney system and show you any issues that they find while there. If you are comfortable, you may leave instructions for our technicians to enter your home when you are not there. We have had customers before who prefer the latter, and have not encountered any issues. Each of our technicians are respectable, responsible and ethical and will treat your home as if it were their own. If you prefer to not be home, let our office know when you are scheduling the appointment and we can ensure that arrangements are made. 


The Chimney Safety Institute of America recommends that a chimney be swept if there is more than 1/8” of creosote buildup in any part of the chimney system. Otherwise, another good indication that the chimney is in need of a sweep is if you have burned through one cord of wood, which is a seasoned pile of wood about 4’ wide by 4’ tall and 8’ long.

It is recommended that a chimney be inspected once annually, even if it has not been used, to ensure that integrity of the flue system is still intact. Foundation settling, animals, weather, moisture, and more can still affect your chimney when it is not in use.


 We always recommend having your chimney swept and inspected right after the wood burning season has ended. A lot of chimney companies run specials during the spring and doing so can save you some money. Sweeping after wood burning season and right before summer starts ensures that you won’t smell the creosote when the weather becomes humid. Fall is the busiest time of the year for the chimney sweeping industry and calling before the weather turns cold will ensure that you can use your fireplace when the first frost appears. 


csia logo for the chimney safety institute of america
ncsg logo for the national chimney sweep guild
nfi logo for the national fireplace institute
hpba logo for the hearth patio and barbecue association
bbb logo for the better business bureau
heatshield logo for chimney flue relining

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