It’s easy to see that repairs are needed when smoke fills the room, a fire is almost impossible to start, or there is water in your fireplace. Other issues can escape even the most diligent homeowners.
Our CSIA-Certified technicians can uncover potential issues that may, if not addressed, cause expensive damages, house fires, or carbon monoxide poisoning. Some of these are caused by everyday use, the frequency of use, type of wood used, animals or birds, and even extreme weather, such as wind, rain, storms, tornado’s & lightning.


  • Bad Smell
    • If your fireplace smells like something died in it, chances are- that’s exactly what happened.  We remove the dead animal, & install a chimney cap to prevent critters from getting in.
    • If your fireplace smells like wet smoke, chances are, there is moisture built up on top of the creosote.
  • Smoke fills the room
    • Your flue may be blocked by excess creosote, debris, nests or dead animals.
    • The temperature difference between the interior & exterior of your home.
  • The exterior of the chimney showing signs of water damage.  We apply a water repellent to keep the moisture out.
  • Cracks or missing bricks.

Chimney Liner 

The Chimney Safety Institute of AmericaThe National Fire Protection Association state that damaged flue liners, including cracks & gaps, should be immediately replaced for safety reasons.  Our certified technicians provide expert relining services, meeting & exceeding all building & fire codes.

Older chimneys may flake, break, crack or chip, allowing carbon monoxide to enter your home through the attic & walls.

Liner Repair

We use the HeatShield® process to restore the chimney’s clay or terracotta flue liner, which keeps the homes safe, and saving money on replacing the flue liner with stainless steel.  Learn more about the HeatShield® method by clicking the logo below:



Liner Replacement

If your flue liner cannot be safely repaired, our experienced, certified technicians will install a stainless steel liner, offering our customers a LIFETIME warranty.  These liners will not rust, and will easily move the smoke up the chimney, and away from the home.


Leaky Chimney

Chimney leaks can cause damage to your chimney, fireplace, and even the walls of your home.  Proper flashing & waterproofing are crucial in keeping your home dry.  Call the experts at Hancock Chimney Service if you notice any of these signs:

  • Bad or musty smell
  • Water or rust in your fireplace
  • Mold or vegetation
  • Water damage on the walls or ceiling around the fireplace
  • Cracking bricks
  • Brick discoloration
  • Rusted damper
  • Cracked liner


The materials used in building a chimney are susceptible to deterioration when exposed to the elements.  This deterioration is accelerated when exposed to the freezing and thawing process, which is a normal occurrence in West Michigan. Prompt chimney leak repair can save thousands of dollars in damages.

CALL US IMMEDIATELY if you think your chimney is leaking!

Chimney Caps

A chimney cap is the solution to many of the chimney problems, and may prevent thousands of dollars in damage repairs.  We offer a range of chimney caps that are attractive and functional.  Chimney caps prevent rain, snow, debris, and animals from entering your chimney, and prevent sparks and embers from landing on your roof.  With many styles and shapes available, the experts at Hancock Chimney Service will help find the best cap for your home.

Crown Repair

A chimney crown acts as a shield against the elements.  The crown in built to allow water to run off, instead of collecting on top.  Over time, crowns start to deteriorate and crack, and will need to be replaced.  If not promptly addressed, chimney crown damage may cause the entire chimney to be re-built.

From basic waterproofing, to crown re-building, trust the experts at Hancock Chimney Services to keep your chimney and your home dry and safe.


Masonry Repair

Our experienced, certified technicians handle all chimney and fireplace repairs.  Services include:

  • Tuck pointing
  • Loose brick replacement
  • Crown reconstruction
  • Chimney waterproofing
  • New chimney construction (above the roofline)


Why choose Hancock Chimney Service?

  • Friendly, experienced staff
  • Licensed & Insured
  • Prompt, reliable service
  • Committed to providing 5-star service
  • Locally owned & operated